Privacy policy
This policy explains how LessTokens handles uploaded documents and other information when you use the free beta service.
Who operates LessTokens
LessTokens is a product operated by the following Taiwan company, which is responsible for the processing described in this policy:
- Gabriel Advanced Materials Co., Ltd. (加百列材料科技股份有限公司)
- Taiwan Unified Business Number: 28822560
- 4F., No. 277-1, Sec. 4, Bade Rd., Songshan Dist., Taipei City 105056, Taiwan
- contact@yourgabriel.com
Information we process
We process only the information needed to provide and protect the beta service:
- Uploaded document contents, solely to perform the conversion you request.
- Job and result data, including file name, format, size, conversion status, generated Markdown, and token estimates.
- Limited technical data, such as IP address and request information, for rate limiting, security, and abuse prevention.
- Information you choose to send when contacting us, such as your email address and message.
How we use information
We use this information only for the following purposes:
- To validate uploads, perform conversions, display results, and provide downloads.
- To enforce usage limits, maintain service security, diagnose failures, and prevent abuse.
- To respond to support, privacy, legal, or rights-holder requests.
- We do not use uploaded documents or conversion results to train AI models.
- We do not sell uploaded content or build advertising profiles from it.
Legal bases
Where applicable law requires a legal basis, we process data as necessary to provide the service you request, for legitimate interests in security, reliability, support, and abuse prevention, to comply with legal obligations, or with consent where we specifically ask for it.
Hosting and international processing
The beta service is hosted by Fly.io. Its active application Machine and encrypted volume are currently located in Singapore. Network routing, security, support, and infrastructure operations may involve processing in other countries under the provider's practices.
File retention
Uploaded originals and conversion results are temporary. They are not kept as a permanent document library.
- Uploaded originals are used only to produce your Markdown result and are deleted as soon as processing ends, or within 60 minutes at the latest.
- Conversion results and job records are available for up to 60 minutes, then expire and are automatically removed from the active database.
- We do not keep a permanent document library. Limited provider-managed infrastructure snapshots may retain residual copies for up to 5 days before automatic expiry.
- Uploaded originals are held in temporary local storage only while the job is processed. Recurring cleanup removes any expired temporary upload left by an interruption.
Infrastructure snapshots
Fly.io creates provider-managed volume snapshots for disaster recovery. A snapshot may contain job or result data that was active when the snapshot was taken. These snapshots are not used to serve normal requests and currently expire automatically after 5 days.
Cookies and analytics
LessTokens currently uses a functional locale cookie to remember your language choice. We do not currently run advertising trackers or third-party analytics. This policy will be updated before any analytics or additional cookies are introduced.
Service providers and disclosure
We disclose information only as needed to infrastructure providers operating the service, when you ask us to, or when reasonably necessary to comply with law, protect rights and security, or investigate abuse. We do not sell uploaded documents or personal data.
Your privacy rights
Depending on applicable law, you may request access, correction, deletion, restriction, or cessation of processing of your personal data. These rights cannot be waived where the law makes them mandatory. Contact us with enough information to identify the relevant request; we may need to verify your identity.
Documents containing other people's data
If you upload a document containing another person's personal data, you are responsible for having a lawful basis and authority to do so. During the beta, do not upload government identification numbers, account credentials, detailed medical records, children's data, or other highly sensitive data unless strictly necessary and legally authorized.
Security
We use HTTPS in transit, encrypted Fly.io volume storage, short retention, usage limits, and automatic cleanup. No online service can guarantee absolute security, so keep your own copy and avoid uploading information that is not necessary for conversion.
Children
LessTokens is not directed to children and must not be used to upload children's personal data during the beta.
Changes to this policy
We may update this policy as the service changes. The date above identifies the current version. Material changes will be presented through the service or another reasonable notice.
Privacy contact
For privacy questions or requests, contact: